VIRTUAL INSTRUCTOR-LED TRAINING

deliver difficult messages

90 minutes that will change the future of your career

An important but uncomfortable part of being a people manager is delivering difficult feedback about your employee’s performance or behavior. Whether you’re navigating an issue between team members or hoping to break through a hangup with a top performer, learn how to communicate tough news directly and clearly while creating a forum for collaborative problem solving that inspires each employee towards better work.

BUILDING A BETTER FUTURE

learning outcomes

  • Demystify any challenging conversation with a structure that balances support for the employee with clarity and concision
  • Become attuned to the three major types of difficult conversations and the nuances that define and inform them

  • Discover that our strongest performers need to receive difficult messages too
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